Have a question? Most answers are a click away in the help centre. For anything else, email us and a real person will get back to you.
Product questions, activation, billing and technical issues. We aim to reply within one business day.
Bulk licences, multi-store rollouts, education and business enquiries.
Fill in the form and it will open your email client, ready to send to our support team.
Windows installers, Android builds and web-edition links all live on the Downloads page. Desktop editions run as soon as they're installed; web editions open straight in your browser.
Major credit and debit cards, PayPal and common digital wallets. All orders complete online, and your receipts are available from your account.
Follow the on-page and in-app prompts. For licence-key products, enter the key under Activation in the app. If a key doesn't arrive or activation fails, email us and we'll sort it out.
Desktop editions keep data on your own computer by default with no forced internet connection. The Personal Suite uses local, zero-knowledge encryption — we cannot view your data.
Yes, most purchases include a 7-day money-back window. See Payments & refunds for the details, then email support with your order reference.